Among the numerous obligations RTOs face post-registration—annual declarations, AVETMISS reporting, marketing compliance—validation is often the most dreaded.
We have numerous articles on validation, but let's go back to the term itself. ASQA defines validation as a quality review of the assessment process.
Validation is essentially about verifying the accuracy of parts of an RTO's assessment process and spotting areas needing improvement. Understanding its key components can make it less daunting.
Clause 1.8 of the SRTOs 2015 mandates that RTOs ensure their assessment systems, including RPL, are compliant with training package requirements and adhere to the Principles of Assessment and Rules of Evidence.
As per the standards, two kinds of validation are required.
The initial validation type checks that your RTO's assessments align with the training package requirements.
The second validation ensures assessments are conducted according to the principles of assessment and rules of evidence.
Therefore, validation is conducted both before and after the assessment. This article emphasizes the first type: assessment tool validation.
The Fundamentals of the Two Types of Assessment Validation
Unraveling Assessment Validation
As previously discussed in our blogs, validation involves two processes: (1) assessment tool validation and (2) post-assessment validation.
Assessment tool validation, known as pre-assessment validation, pertains to the first part of the clause, focusing on meeting all unit requirements and ensuring total workbook compliance.
On the other hand, post-assessment validation deals with implementation, ensuring Registered Training Organisations follow the Principles of Assessment and Rules of Evidence.
Our focus here will be on assessment tool validation.
How to Properly Conduct Assessment Tool Validation
With a grasp of the two validation types, let’s focus on assessment tool validation.
When is Assessment Tool Validation Conducted?
The objective of assessment tool validation is to ensure that all elements, performance criteria, and performance and knowledge evidence are addressed by your assessment tools.
This implies that any time new learning resources are obtained, assessment tool validation must be done before student use.
You don’t need to wait until the next scheduled validation in your 5-year cycle. Immediately validate new resources to ensure they’re ready for student use.
Still, this isn't the sole reason for conducting this type of validation. Conduct assessment tool validation when you:
- when resources are updated
- when new training products are added on scope
- you review your course against training product updates
- learning resources get identified as a risk during your risk assessment
The Australian Skills Quality Authority's risk-based approach to regulation means RTOs must conduct regular risk assessments. Complaints from students about learning resources signal the need for assessment tool validation.
Choosing Training Products for Validation
Do not forget, this validation ensures compliance of all learning resources before they are used. All RTOs must validate resources for each unit.
Resources Required for Assessment Tool Validation
Learning Resources
Given that you are conducting assessment tool validation, you will need the full array of your learning resources:
Mapping tool – the first document to review. It indicates which assessment items meet unit requirements, aiding in faster validation.
Learner/student workbook – ensure it's appropriate as an assessment tool. Check if the instructions are clear and answer fields are adequate. This is a frequent issue.
Assessor guide/marking guide – ensure that instructions for assessors are sufficient and clear benchmarks for each assessment item are provided. Clear benchmarks are essential for reliable assessment outcomes.
Other related resources – such as checklists, registers, and templates created independently from the workbook and marking guide. Validate them to ensure they are suitable for the assessment task and address unit requirements.
Validation Board
Clause 1.11 outlines the criteria for validation panel members, specifying that validation can be done by one or more people. RTOs typically require all trainers and assessors to participate, occasionally inviting industry experts.
Overall, your validation panel should have:
Relevant vocational competencies and up-to-date industry skills for the unit being validated
Up-to-date knowledge and skills related to vocational teaching and learning
Any of the following training and assessment credentials:
TAE40116 Certificate IV in Training and Assessment or its equivalent
Validation checklist/template
Having a validation tool helps you with both the validation process and documentation. Using a validation tool makes it easier to look at how each assessment item maps against each unit requirement.
A validation tool is beneficial for both the validation process and documentation. It makes it easier to understand how each assessment item aligns with each unit requirement.
At the same time, it can serve as your document evidence that you have validated your resources before letting the students use them.
Additionally, it can act as evidence that you have validated your resources before they are used by students.
ASQA does not specify a recommended or required template for assessment tool validation, but many templates are accessible online. These tools usually have validators review the tools in their entirety to ensure they meet the principles of assessment.
Principles of Assessment Template Yes/No/Partially Comments
1. Fair
2. Flexible
3. Valid
4. Reliable
While templates like these make validation easier, they also allow for judgment errors since there is little room for commenting on each assessment item.
We strongly recommend using a more detailed template to inspect each unit requirement and the assessment items that map to them. Here is an example:
Element Performance Criteria Assessment Instructions Benchmarks Assessment Instrument Rectification Recommendations
What do you Need to Check?
What Should Be Checked?
As highlighted in our blog post Common Problems In Assessment Tools, it is essential that your assessment tools enable trainers to adhere to assessment principles and evidence rules.
Assessment Core Principles
Fairness – Does the assessment process ensure equal opportunity and access for everyone?
Flexibility – Does the assessment provide multiple options to show competence according to various needs and preferences?
Validity – Is the assessment measuring what it is supposed to measure? Is it a valid tool for assessing the required skill or knowledge?
Reliability – Will the assessment give consistent results every time, no matter who conducts the training? Will different assessors consistently decide on skill competence?
Core Rules of Evidence
Validity – Is the evidence demonstrating that the candidate has the skills, knowledge, and attributes described in the unit of competency and associated assessment requirements?
Sufficiency – Is there enough evidence to ensure that the learner has the skills and knowledge required?
Sufficiency – Is the evidence enough to confirm the learner has the required skills and knowledge?
Authenticity – Does the assessment tool ensure that the work belongs to the candidate?
Currency – Do the assessment tools align with current units of competency and up-to-date industry practices?
Although these are often addressed in VET professional development and nationally recognised training, numerous tools fail to meet these requirements.
To prevent using learning resources that fail to address some unit requirements, ensure you follow these guidelines:
Live Up to Your Words
Pay close attention to the verbs in the unit requirements and ensure they are addressed by the assessment item. For example, in the unit CHCECE032 Nurture babies and toddlers, one performance evidence website requirement asks students to:
Complete each of the following actions at least once with two different babies under 12 months old in a safe environment, using age-appropriate verbal and non-verbal communication as per service and regulatory requirements:
changing diapers
prepare bottles, feed babies from bottles, and clean equipment
prepare solid food and feed infants
respond to baby signs and cues suitably
prepare and settle babies for sleep
monitor and support age-appropriate physical exploration and gross motor skills
Having students describe the nappy-changing process for babies under 12 months doesn’t fulfill the unit requirement. Unless the requirement assesses underpinning knowledge (i.e., knowledge evidence), students should be doing the tasks.
Be Mindful of Plurals!
Pay attention to the numbers. In our example on one of the unit requirements of CHCECE032, this single unit requirement calls for the students to complete the tasks at least once on two different babies under 12 months of age. Having students complete the tasks listed twice on just 1 baby won’t cut it.
Notice the numbers. In the CHCECE032 example, one unit requirement requires students to complete the tasks at least once with two different babies under 12 months old. Doing the tasks twice with one baby doesn’t suffice.
Complete or Not Competent
Mind the lists. Again, if students perform just half the tasks listed, it’s non-compliant. Each assessment item must address all requirements, or the student is not yet competent and the assessment tool is non-compliant.
Can you be more specific?
Could You Be Clearer?
Each assessment item should have clear and specific benchmark answers to guide the assessor’s judgment on the student’s competence. Hence, it’s important that your instructions do not confuse students or assessors. For instance:
What kind of information can be included in a work package?
What information can be included in a work package?
Possible answers could include:
Necessary materials
Associated costs
Time span of activities
Assigned duties and responsibilities
If an assessment item requires multiple answers, specify how many answers are needed from a student. This ensures your assessment is reliable, and the evidence obtained is valid.
The same is true for assessment items with double-barrelled questions or those asking for multiple answers at once. Such questions can confuse both students and assessors, as demonstrated in the sample question below:
Name a hazard and/or environmental issue in the work area and pick the most effective hazard control hierarchy.
Possible answers can include, but are not limited to:
Weather conditions – isolating the work area, engineering, personal protective equipment
Work area and ground conditions – eliminating hazards, isolation, use of engineering controls
People – isolation, use of engineering controls, administration
Structural hazards – substitution, isolating, engineering controls
Chemical hazards – isolation, engineering controls, administration
Equipment or machinery – isolation, use of engineering controls, administrative controls
Avoiding double-barrelled questions makes it simpler for students to respond and for assessors to accurately judge competence.
Considering these requirements, you might think, “Don’t learning resource developers have audit guarantees?” However, such guarantees require you to wait for an audit to rectify noncompliance. This affects your compliance history, so it’s better to take a safe and compliant approach.